Dialog Box


Purchasing Personal Protective Equipment

For NDIS Participants 

To better support NDIS participants during the extended coronavirus (COVID-19) pandemic, we have made a temporary change to funding arrangements for personal protective equipment (PPE).

These changes apply where coronavirus (COVID-19) is active your community, and the use of PPE is consistent with current health advice.

You can now recover the costs to purchase PPE items using your NDIS funds, if you;

  • Receive an average of at least one hour a day of face-to-face daily living supports, and
  • Live in Victoria or New South Wales.

Plan and self-managed participants can purchase PPE and record and claim their purchases in the usual way. Agency-managed participants can purchase PPE through registered providers.

If you need PPE items like face masks, face shields and gloves, and the use of these items is directly related to your face-to-face daily living supports, you can use your core supports budget to purchase these items.  Previously only participants who used PPE as a regular part of their support arrangements were able to access PPE through their NDIS funds.

We encourage you to keep an adequate supply of the essential products, but do not stockpile more than you need.

If you need to purchase face coverings or masks for use outside the home, this is still an everyday expense, and you cannot use your NDIS funds to pay for them. Hand sanitiser continues to be a personal expense.

Participants are expected to manage PPE purchases from their existing core supports budget. As part of our initial coronavirus (COVID-19) response we made changes to the myplace portal so all participants, no matter how their plan is managed, can use their core supports budget flexibly to purchase the services and supports they need.

We will continue to monitor the situation and the use of temporary PPE arrangements. The broadening of this policy will be in place until September 2020 and we will provide updates if we need to adjust as the situation evolves.

Participants who are required to self-isolate or quarantine will also be able to claim for related cleaning costs. For further information contact the National Contact Centre on 1800 800 110 and select option 5.

Talk to your provider about the PPE your support workers need.  Your provider cannot claim PPE from your NDIS plan without your agreement.

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